Claims Adjuster

A claims adjuster is the person assigned by the insurance carrier or self-insured employer who will be responsible for investigation of an injury, paying temporary disability checks to a claimant, paying medical bills, paying the pharmacy prescriptions, paying mileage expenses incurred by the claimant for traveling to and from the doctor appointments, and approving medical treatment and payment of medical equipment prescribed by the doctor.  Other actions a claims adjuster may take investigating a case include:  Hiring a private investigator to photograph or videotape the claimant’s activities, assigning a medical manager in an attempt to control medical care, and retaining a vocational expert to study the claimant’s ability to return to work at the same or a different kind of job.  Insurance adjusters are regulated by the Colorado Division of Insurance.